FAQs
COONAWARRA CELLAR DOOR
We do have a Cellar Door but it is currently closed.
SHIPPING
Within Australia we send wine by Aramex, Australia Post, and Fleurieu Logistics (local SA deliveries).
In most cases, we will despatch your wine the same or next day dispatch after you place your order. However, if very hot weather is expected, we will delay sending orders to avoid exposing your wine to high temperatures.
If the order comes with email address the chosen courier should send tracking details.
You’ll generally receive your order within 2 to 7 working days depending on destination. During peak seasons such as Christmas it may take longer.
These are approximate costs to send 1 x 12pk to Capital Cities. Suburbs will vary as do fuel levy charges.
ARAMEX
Adelaide $8.26
Brisbane $25.92
Canberra $40.58
Melbourne $14.46
Sydney. $18.72
Hobart $40.58
Perth $25.92
AUSTRALIA POST
Adelaide $11.40
Brisbane $31.04
Canberra $30.40
Melbourne $28.13
Sydney $28.19
Hobart $50.84
Perth $30.66
INTERNATIONAL ORDERS
For international orders, you can find our wines on the Australia Tasting Room or contact our Distributor in your country.
Please feel free to contact us about orders on logistics@penley.com.au or (08) 8323 8201.
REFUNDS AND RETURNS
If you receive a wine that has been damaged in the delivery process or is faulty we will replace it.
If you are not happy with your wine purchase for any reason please contact us immediately on 08 7078 1853.
PENLEY ESTATE DOES NOT SELL ALCOHOL TO PERSONS UNDER THE AGE OF 18
By using this site you confirm that you are over the age of 18. Penley Estate makes every effort to ensure that alcoholic beverages are not delivered to anyone who is under the age of 18. By using this site you are acknowledging that the person receiving a shipment of alcoholic beverages from Penley Estate is over the age of 18.
IF YOU DO NOT AGREE WITH THESE CONDITIONS OF USE PLEASE DO NOT USE THIS SITE.
If the person receiving the wine is unable to produce appropriate ID, our couriers will be unable to leave the wine.